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Just read the messages and understand parents' frustration. I was one of the frustrated mother when I knew my daughter just got 'Pass' in Grade 2, who got distinction in Grade 1. I called Angie and understood the complaint procedure was not that easy and the most important point was they would not 're-grade' in an easy way.
The solution was to enrol my daughter in the exam again to prove her capability and she got distinction in July exam. Just want to convey a message to those with my same experience. Trust your kids and they can make it!
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