真係? My daughter also called sick for the Kau Yan interview and they have kindly changed date and time for us. They are really very helpful and nice. I called on Sat then they said it is not a must for rearangement but they will try to do their best. Then I got a reply call on Mon, the staff over the phone is quick but helpful, since my gal was screaming and crying next to me in both time as she is not well.