- 在線時間
- 0 小時
- 最後登錄
- 09-9-11
- 國民生產力
- 1
- 附加生產力
- 0
- 貢獻生產力
- 0
- 註冊時間
- 05-3-24
- 閱讀權限
- 10
- 帖子
- 7
- 主題
- 6
- 精華
- 0
- 積分
- 8
- UID
- 42282

|
Re: 有冇人用緊English Time ???
we bought ET in Jan this year and face the same after sales services issue. The Product is OK however the customer services and after sales support of SmartKids are very poor.
They just finished selling the product and never will call you up to follow the status of using the ET. They do not really care how the users using the ET tools. Customer careness is definitely not their focus.
To be fair the product is more comprehensive than Disney, however the ET sales and their company do not serve their customer with heart and passion. To achieve the sales target is their ultimate goal.
If you think you can manage the ET on your own and do not expect any after sales services, go ahead.
If you expects a comprehsive followup from the ET sales, DO NOT BUY THIS PRODUCT. Or you will be angry then.
POOR after sales services and customer services drive you map. The SmartKid service is garbarge!
Of course it is all up to you to choose the product, just to share our experience.
yfl |
|