Salesperson's quality is bad...not providing accurate & true info. After-sales service is bad, need to wait for very long time before you can talk to someone at their hotline. Even somebody answer you, they are not friendly and not helpful! Every time call their hotline, it makes me angry!
I have used their service for over 2 years and am happy with it. I had only encountered a couple of technical problems and those were resolved quickly.
If you call them early in the morning (around 9am), you can reach their service rep with virtually no waiting time.
Thank you for your comments. I just plan to join them because my existing contract will be expired next week and found they have promtion in our area now.
發表於 05-4-4 15:17
