紐航撤飛倫敦航線,有無人回程'被轉'乘國泰返港?

anitallw

我兒子舊年買了紐航來回倫敦學生機票, 去程已於2012年9月飛London, 今年暑假７月返港,被轉搭CX,有30kg免費行李寄倉一件(跟NZ airline 舊例),但原有的額外寄倉一件23kg(要補70英鎊)就沒有了,如要跟CX的額外寄倉收費就很貴(US$60 1kg), 今年兒子是最後一年,行李也很多,不知如何是好!  各位有如此相同遭遇嗎? 可以爭取多點寄倉磅數嗎? 我打過去 Air NZ 問, 也叫agent 問過, 無用, any advices, please?  

dizidizi

唯有預早郵寄一D等用嘅物品回家。

anitallw

回復 dizidizi 的帖子

I think there will be too much things to be posted back to HK.

miffy3005

我有1.5套票被轉坐BA , 原本NZ 係包括UM 費用，BA 要另外俾錢……(因為我係直接和航空公司訂票，所以冇agent 幫忙) 我要求NZ 俾埋BA 的費用(最初唔肯)，最後全部UM 都唔駛再加錢……你試下自己打去NZ訂票熱線，向佢地反應下。NZ 個職員都話哩單停飛倫敦，攪到好麻煩，啲客都冇晒信心.
阿女夜啲就第一次坐BA返來喇!

anitallw

回復 miffy3005 的帖子

You are lucky.  What is UM?

anitallw

I asked NZ (through agent) giving me seat of B.A. yesterday because the cost for extra baggage (B,A)is only gbp40 for 23 kg.  The answer from my agent was seats of B.A. were allocated to those passengers booked in March and April and seats of CX were allocated to those in July (like my case).  

anitallw

I know some students can bring 2 cabbin luggages @23kg free but my son can only bring 1 @30kg. (I mean both of them fly by air new zealand)  Do you know why and what is the arrangement for those when returning to HK in this two cases?  I don't mind asking by myself but I know very little about them.  They ignore my rights.  I feel uneasy.

anitallw

miffy3005 發表於 13-3-22 18:49
我有1.5套票被轉坐BA , 原本NZ 係包括UM 費用，BA 要另外俾錢……(因為我係直接和航空公司訂票，所以冇agen ...

請問你張B.A. e-ticket會否寫明免收UM費用呢?  因為我張CX e-ticket 仍然寫20Kg行李寄倉, 只是Air NZ 口頭應承有30Kg, 不知信唔信得過?

siufans

anitallw 發表於 13-3-22 22:51
I know some students can bring 2 cabbin luggages @23kg free but my son can only bring 1 @30kg. (I me ...

因為唔同訂機票日期，有唔同行李安排.好似係上年年中前訂有2件23kg行李，之後改咗得番1件30kg

siufans

改坐維珍仲衰，一定要UM(16歲以下一定要空姐陪同，雖然係免費，但我小朋友極唔鍾意）

miffy3005

有注明已付UM 費用在e ticket.

siufans

miffy3005 發表於 13-3-23 23:21
有注明已付UM 費用在e ticket.

請問有冇規定幾多歳一定要UM呀？可唔可以網上check-in呀，維珍如果係UM
一定要counter check-in唔可以網上做。
我仲有1程係BA

anitallw

回復 miffy3005 的帖子

thank you!  I'll visit Air NZ's office on Monday for clarification.

anitallw

siufans 發表於 13-3-23 22:19
因為唔同訂機票日期，有唔同行李安排.好似係上年年中前訂有2件23kg行李，之後改咗得番1件30kg
...

Yes, my son's schoolmate had 2 cabin luggage @23kg free when he went to London last summer but he bought one way only.  

siufans

anitallw 發表於 13-3-24 07:17
回復 miffy3005 的帖子

thank you!  I'll visit Air NZ's office on Monday for clarification.

我都有1程CX,等你新消息！

anitallw

回復 siufans 的帖子

Do you have any requests?  Let me see your wants.

hkparagirl

以我所知，CX學生票，即一年3套會有40 kg.  如你遂程買只有20kg.
如果小朋友吾想 UM，可以搵個夠 16嘅同佢同行就可以了，網上 check in 要一齊，就可以一起劃位

siufans

anitallw 發表於 13-3-24 21:38
回復 siufans 的帖子

Do you have any requests?  Let me see your wants.

我都係同你一樣，希望可以有2件行李啦！

siufans

hkparagirl 發表於 13-3-25 06:41
以我所知，CX學生票，即一年3套會有40 kg.  如你遂程買只有20kg.
如果小朋友吾想 UM，可以搵個夠 16嘅同佢 ...

謝謝你的提點！但我地而家係由NZ轉CX,情況同平時唔一樣！
如果坐CX唔使一定UM，同埋都唔使16歳以上陪同㗎！
自己網上check-in都得，係維珍先要UM同無得網上做咋！

siufans

siufans 發表於 13-3-24 07:30
我都有1程CX,等你新消息！

係唔係都未有消息呀？