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Re: 約翰教室
Very bad management in TKO
All parents and student waited a teacher at the first lesson, the staff called teacher and thought she was late, the teacher said no instruction from office to let her know the course already started, she propose to delay 1 week to start.
Next week, another administrator called me said, the class will be changed to Wed from Mon, I can't take the course on Wed and ask to refund the course fee.
Up to now, I'm still awaiting the refund, the course fee has been paid at one month ago.
No system, no management skill, no professional attutide, no staff to follow up. Different classes with different subjects could be arranged at the same class room at the same time, teacher = admin staff she will go out to pick the incoming call and answer client's enqiry while she is teaching at the moment.
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