The Little Gym

danieljoe

我有一個參加The Little Gym的不快經歷.我在團購網上用了$149買了4堂小朋友課程，並收到The Little Gym透過email確認哪4天上課的確認信.在上了第一課後(第一課只有兩位導師,但卻有20多位小朋友,他們輪候練習的時間很長), The Little Gym的職員致電說,明天的課程因re-schedule的關係取消,問我可否上phonics班,我回應說你們的信上已確認日期,無理由取消及要求我改上其他課程, The Little Gym的職員便推搪說哪封不是確認信,只是通知我已收到我的日期預約,但我回應說email上明明寫著”confirmation booking”, The Little Gym的職員又再重覆以上的說話,並說其餘兩日的課程唔知有否空額給我的小朋友、等日後通知.
唉……

Mat_Dad

你有什麽好不愉快
我付200元一堂跟你們一起上堂, 我才不愉快
還好, 我馬上改在星期六上, 才變回11人一堂

vincentmly

I heard that they have mix class recently..

cyan_yan

I completed there online enrollmetn form for trial class.  They sent me an email few days later saying that they couldn't reach me by phone; however, I HAD NO missed call which I'm 100% sure.  In the email, I was told to reply their email or call them back to let them know my preferred schedule. I chose to call them back, but they asked me to complete the form and check the schdeule online instead (gosh, I had many questions to ask, but the CS just told me to browse their website which I already had and couldn't find what I wanted!!).  Anyhow, I completed the form, and still no reply from them, so a week later, I sent another email to them saying that i had not received any feedback, and the finally received a call from the CS on the same day.  I guess they have LOTS of customers already so doesn't bother to entertain the new/walkin customers.

方二筒

係呀, 我家姐都受騙....每次電話去都唔答, 叫你email 去, email 又唔覆, 頂!
跟住打多幾次去就終於回覆個template email 比你話好多人, 要xxx (個幾月後) 先有機會.... 喂, 當初買果陣無話會無位喎, 如果知就唔比錢買啦... 投訴當食生菜

我超級覺得佢呃人, 你無咁大個頭就唔好戴咁大頂帽, 無位未唔好再收人lor!!!

所以要响呢度話比大家知....唔好再受騙

bbminnie

oh no! 我之前都帶過囡囡去試堂，成20幾人一班， 輪到我個BB做個activity都天光囖。 我冇join佢地個program啊，後來join了Kiddy Gym。都幾好， 不過都幾遠 （因為我住沙田）。 上個月比我發現沙田開了間新的Baby Gym 叫 The Jazzy Gym， 超興奮！ 沙田終於有了。 試完堂，環境同導師都好好，囡囡好喜歡，所以join jor 啦！